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Google Support Services APK

Latest Version 3.21.1 for Windows
Updated 2023-12-12

App information

Version 3.21.1 (#1350)

Updated 2023-12-12

APK Size 15.9 MB

Requires Android Android 5.0+ (Lollipop)

Offered by Google LLC

Category Free Tools App

App id com.google.android.apps.helprtc

Developer's notes Share your Android device screen for personalized Google customer support

Screenshot

Click on the image to see full size

Latest updates

What's new in Google Support Services 3.21.1

- Share your screen with Google customer support on most devices with Android 5.0 and higher versions.

- Bug fixes.

Editor's review

Download the latest Google Support Services application, version 3.21.1, compatible with Windows 10/11 (using emulators such as Bluestacks), Android devices. This free Tools app is developed by Google LLC and is easy to download and install.

Previous versions, including 3.21.1, 3.21.1, are also available. If you need help or have any problems, please let us know.

Description

The Google Support Services (GSS) app allows you to share your Android device screen with a Google customer support agent for a personalized support experience. With GSS on your device, the agent can invite you to share your screen, and guide you with on-screen annotations making it faster and easier to resolve your issue. While sharing your screen, the agent will not be able to control your device, but will be able see your screen to help explain their instructions. You can completely stop or pause sharing your screen at any time.

This app comes pre-installed on Pixel devices, and Nexus devices with Android 7.1.1 or higher; it can be installed on most devices with Android 5.0 or higher. This app cannot be started by itself and is used only when a Google customer support agent sends an invite to the user to share their screen.

App permissions

Google Support Services 3.21.1 APK requires following permissions:

Allows applications to change network connectivity state.

Allows an application to read or write the system settings.

Allows applications to access information about networks.

Allows an application to capture video output.

Allows applications to open network sockets.

Allows an app to create windows using the type TYPE_APPLICATION_OVERLAY, shown on top of all other apps.

Allows applications to access information about Wi-Fi networks.

Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.

Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.

Allows access to the list of accounts in the Accounts Service.

Allows an application to find out the space used by any package.

Ratings and Reviews

Rating: 3.7/5 based on 21K+ reviews

(*) is required

1 ★ unable to recover my other account. I did not receive code in my registered phone number.

5 ★ 👍

5 ★ sweet

5 ★ You know , I am not feeling happy what's is going on in my Google pay Wallet. If we have a problem . The Google pay we cannot get a help right away. And you said it's ready to use . But it's not , you keep holding my debit giving me a hard time for this . If you need help , it's hard , we're running around to find a help but we cannot get one . To be honest I love Google but I don't like the Google pay . Why you holding people debit cards and credit cards a lots of people I saw Thier cngr

5 ★ Good compact fixed

Previous versions

Google Support Services 3.21.1 APK for Windows (#1350, 15.9 MB)

Google Support Services 3.21.1 APK for Windows (#1347, 12.6 MB)