Sydney Health APK
App information
Version 8.7.0 (#2025011812)
Updated 2025-02-11
APK Size 129.5 MB
Requires Android Android 8.0+ (Oreo)
Offered by Anthem & Affiliates
Category Free Medical App
App id com.anthem.sydney
Developer's notes Anthem/Wellpoint and other health insurance plans
Screenshot
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Table of contents
Latest updates
What's new in Sydney Health 8.7.0
Don’t forget to rate us! Your feedback helps us make it better.
If you have questions about the app, please email Sydney@anthem.com
Editor's review
Download the latest Sydney Health application, version 8.7.0, compatible with Windows 10/11 (using emulators such as Bluestacks), Android devices. This free Medical app is developed by Anthem & Affiliates and is easy to download and install.
Previous versions, including 8.7.0, 8.6.0, 8.5.0, are also available. If you need help or have any problems, please let us know.
Description
• Digital ID card – Your digital ID works like a paper ID, enabling you to always have access to your current ID and easily share it with your care team in person or by email.
• Chat – Use our 24/7 chat to find what you are looking for, or find more in-depth answers by chatting with a Member Services representative.
• Plan details – Understand your share of the costs, including your deductible and copay. Find out what’s covered and check your claims.
• Find care – Search for care when and where you need it. Locate doctors, labs, hospitals, and other healthcare professionals in your plan’s network. See your estimated costs before you receive care.
• View claims – Easily track your claims including the status and your costs.
• Virtual care – Routine care, prescription refills, and urgent care right from your app, whenever it works for you.
• Refill your prescriptions – You can set up automatic refills and reminders for your medications.
Download Sydney Health to your device today.
Sydney Health is offered through an arrangement with Carelon Digital Platforms, a separate company offering mobile application services on behalf of your health plan. ©2020-2023. The Virtual Primary Care experience is offered through an arrangement with Hydrogen Health.
Sydney Health options are based on each member’s plan, so some features may not be available to all members.
App permissions
Sydney Health 8.7.0 APK requires following permissions:
Allows an app to access precise location.
Allows an app to access approximate location.
Required to be able to access the camera device.
Allows applications to open network sockets.
Allows an application to read from external storage.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Allows an application to write the user's contacts data.
Allows an application to read the user's contacts data.
Allows an application to record audio.
Allows applications to access information about networks.
Allows applications to access information about Wi-Fi networks.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows an application to write to external storage.
Allows access to the vibrator.
Allows an app to use fingerprint hardware.
Allows applications to change network connectivity state.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Ratings and Reviews
Rating: 4.6/5 based on 42K+ reviews
(*) is required
1 ★ This app is truly terrible. Half the features don't work. The ones that don't are, of course, the ones that I am supposed to use to earn reward points. And I'm not spending an hour on the phone to get my rewards added every time it doesn't work. Horrible. Don't use if you can avoid it. 8/4/23: Two years later and this app is worse. It now crashes randomly and I haven't been able to view the rewards page for weeks.
1 ★ I can't behind I'm saying this, but the app just got worse. The app was incapable of logging in due to "system errors" and trying to log in on the website forces you into the app. I was able to log in after uninstalling this garbage app, but found the same 90s interface for the provider search meaning it was nearly impossible to find what I needed. I can't believe the app now servers as a way to prevent people from accessing their health benefits.
1 ★ Wow. Did we test this app at all? Back button signs you out, no way to actually book appointments, links to go to website covered by the bottom toolbar (and often broken links). No help on what you are actually searching for. No help to find the best, no ratings for doctors. I understand we are a captive audience, but maybe don't pander so basic. Give us some functionality. This is Google Maps with a much worse interface. This is a crappier version of Yellow Pages from 2001.
2 ★ While I appreciate the intent of the app, texting doctors when the keyboard does not pop-up or crashes every 6 minutes render it useless. The video call worked fine. The check in process indicates that notifications would be send, and despite being allowed they never arrived. Further, the feedback function is with an infinite loop to open; I suppose negative feedback might not be welcome. Finally, the "wait period" ranges from 3minutes to 44 in a matter of seconds - making it rather unreliable.
3 ★ The user interface is extremely poor considering how expensive the insurance is. The app lags and the search engine doesn't seem to be working properly. I was trying to find an obgyn, but the list would only show other types of medical professions (even after the filters were cleared and the search was restarted.) There's too much unimportant information on a single screen making the search results difficult to see. Continue to improve the app and design skills.
1 ★ Absolute Garbage. Half of the app doesn't work. The biggest thing is that "Find care and cost" always just pops up "an error has occurred", and when I reached out to customer support about it their answer was to completely uninstall and reinstall the app. I tried it. Still doesn't work. One more example of health insurance making it as difficult and frustrating as possible to use their services.
1 ★ This app isn't easier to use and provides no functionality the website doesn't already have. In fact the website, both mobile and desktop, does more and often easier than this app. Until a lot more capacity and easier interface is put into this app it is a waste of time and heathcare premium dollars - typical of heath insurance cost bloat and cluelessness. On the other hand, it's cute. But that has nothing to do with that I want from it, and why I downloaded it.
3 ★ I like it most of the time. I do have two issues. One: It doesn't keep at least the user name saved, don't have a problem with putting in the password. Two: When I have to do the recovery it doesn't permit me to type in my birthday, I have to go through the months for many years before I can enter my dob. That is my largest issue. I would give more stars if the above were fixed.
2 ★ Uses the same password as my insurance so was ready to use. The app itself is straightforward and easy to navigate. But the app is very sluggish, when scrolling it will have a tendency to tap on something even when gently scrolling. App has a tendency to freeze for several seconds while scrolling. When finding a provider and using current location, the circle will just spin and spin and spin and you have to go back and start over. Please fix your app since it does have potential.
1 ★ Terrible. It doesn't work 80% of the time. You click something and it goes to a blank screen. Im not even sure if the people who work for the insurance company even get my emails because no one has responded back and I don't have time to sit on a phone all day waiting for them to answer my calls. Trash app. I also can't change my pcp from the app. Always an error. Update: 3/29 update, your app has my email cause I receive emails from you, no one responds back though. Its still crashing.
1 ★ The app is inconsistent, sometimes it's great, but most of the time it's a mess. I use it for my prescriptions. I have everything on auto renew and auto refill, but sometimes they don't come anyway or I find they aren't set to auto refill anymore for some reason. At times I can use the fingerprint login, but not always. It's hard to navigate.....just poorly designed and supported overall.
1 ★ By far the worst app I have used. The user interface is unintuitive and clunky to navigate. Any time I need to find something I have to dig through several layers of information. I tried registering for the rewards program and was stuck in a loop sending me back to the page I started. The spending accounts page is difficult to understand and going to a previous page requires going all the way back to the home screen. Linking services requires leaving the app then logging back in each time.
1 ★ The text chat is very buggy when trying to interact with a real person (works fine for the automated chat bot). After a few minutes the reactivity slows down so much it is unusable. Each letter takes longer and longer to show up and the delay makes it impossible to use. I am using a pixel 6 on a fast connection with no other apps having trouble, so it is definitely a problem with the app not my phone. Unacceptable for a health care app.
2 ★ Bugs everywhere but no fixes seem to be happening. Fingerprint scanner doesn't work, doesn't let you get past the password. Contact us button doesn't work. Pulls up a text box you can't copy paste the number, though, for support. Care team doesn't work. Most of this app doesn't work for me, to be honest. At least I can chat with a bot...I'm using a current up to date android, too.
1 ★ 1/8/22 Just installed. This is worse than 1990 dial up. Extremely slow. I could get more information, quicker, with a phone book. Developer response: If you noticed any areas that particularly were slow for you we would like to investigate this further. Thank you. ~ Sydney ~ 1/17/22 my original review has disappeared so I attached it. The entire app, from opening to every page you click on,, to closing is excessively slow. Slower than dial up slow.
Previous versions
Sydney Health 8.7.0 APK for Windows (#2025011812, 129.5 MB)
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