Smart Tutor for SAMSUNG Mobile APK

Latest Version 1.5 for Windows

Updated 2025-02-28

Download APK (17 MB)

Previous versions

App information

Version 1.5 (#403)

Updated 2025-02-28

APK Size 17 MB

Requires Android Android 4.3+ (Jelly Bean)

Offered by Samsung Electronics Co., Ltd.

Category Free Tools App

App id com.rsupport.rs.activity.rsupport.aas2

Developer's notes Smart Tutor is an easy, quick and safe means of consulting for Samsung devices

Screenshot

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Table of contents

Editor's review
Description
App permissions
Ratings and Reviews

Editor's review

Download the latest Smart Tutor for SAMSUNG Mobile application, version 1.5, compatible with Windows 10/11 (using emulators such as Bluestacks), Android devices. This free Tools app is developed by Samsung Electronics Co., Ltd. and is easy to download and install.

Previous versions, including 1.5, 1.5, are also available. If you need help or have any problems, please let us know.

Description

Description

Smart Tutor is an easy, quick and safe means of consulting for Android™ smart phone and tablet series. It can be used to diagnose your device remotely in order to optimize device performance and give functional advice.

Diagnoses can be requested for the following:
• Menu and feature inquiries
• New features advice
• Display settings and errors
• S/W upgrade and app update-related inquiries
• Device status diagnosis

How to get started
1. Download the "Smart Tutor" from Google play store and install on our Android device.
2. Make a phone call to the SAMSUNG Contact center. After agreeing "Terms and Conditions",
the phone number of contact center will be displayed.(Because it is depending on country)
3. Enter the 6 digits connection code given by a tech expert.
4. Once connected, a tech expert will diagnose your mobile.
5. If you want to terminate "Smart Tutor", please tap "Disconnect" menu.

Benefit
• Safety & Reliable
Don't worry about exposing our private information."Smart Tutor" restricts a tech expert
from accessing applications with customer's private information such as Gallery, Message,
e-mail and other throughout special features.
• Convenient & Easy
Provide remote support from our Android device quickly and easily if we can use 3G/4G or Wi-Fi.
• Features
Screen Share / Chat / Screen Lock / Application Lock

Requirement & Note
1. "Smart Tutor" works with Android OS(Above Android 6)
2. "Google Experience Device" is not supported such as "Galaxy Nexus"
3. Connection in 3G/4G Network will be chargeable according to your network data fee agreement with
your operator/Telecom. Before the connection, ensure to check Wi-Fi availability for free support

App permissions

Smart Tutor for SAMSUNG Mobile 1.5 APK requires following permissions:

Allows applications to access information about networks.

Allows applications to access information about Wi-Fi networks.

Allows applications to change Wi-Fi connectivity state.

Allows applications to open network sockets.

This constant was deprecated in API level 8. The restartPackage(String] API is no longer supported.

Allows an application to call killBackgroundProcesses(String].

Allows an application to initiate a phone call without going through the Dialer user interface for the user to confirm the call.

Allows read access to the device's phone number(s].

Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.

Allows applications to change network connectivity state.

Allows an application to read or write the system settings.

Allows an application to read from external storage.

Allows applications to write the sync settings.

Allows an application to modify global audio settings.

This constant was deprecated in API level 21. No longer enforced.

Allows an application to change the Z-order of tasks.

Allows applications to read the sync settings.

Allows an app to create windows using the type TYPE_APPLICATION_OVERLAY, shown on top of all other apps.

Allows an application to expand or collapse the status bar.

Allows access to the list of accounts in the Accounts Service.

Allows an application to delete packages.

Allows an application to take screen shots and more generally get access to the frame buffer data.

Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.

Allows an application to capture video output.

Allows an application to retrieve state dump information from system services.

Allows applications to perform I/O operations over NFC.

Allows an application to collect component usage statistics
Declaring the permission implies intention to use the API and the user of the device can grant permission through the Settings application.

Allows an app to access approximate location.

Allows an application to access data from sensors that the user uses to measure what is happening inside his/her body, such as heart rate.

Allows an application to find out the space used by any package.

Allows an application to read the user's call log.

Allows an application to collect battery statistics