LiveAgent APK
App information
Version 2.5.6 (#49)
Updated 2023-12-01
APK Size 3.2 MB
Requires Android Android 4.4+ (KitKat)
Offered by Quality Unit
Category Free Productivity App
App id com.qualityunit.liveagent
Developer's notes LiveAgent is multi-channel help desk software designed for SMB and mid market.
Screenshot
Click on the image to see full size
Table of contents
Latest updates
What's new in LiveAgent 2.5.6
- fixed format of system message
- fixed downloading attachments
- fixed creating new ticket
- fixed notifications
- performance improvements
- security fixes
- updated translations
Editor's review
Download the latest LiveAgent application, version 2.5.6, compatible with Windows 10/11 (using emulators such as Bluestacks), Android devices. This free Productivity app is developed by Quality Unit and is easy to download and install.
Previous versions, including 2.5.6, 2.5.4, are also available. If you need help or have any problems, please let us know.
Description
LiveAgent for Android - Full customer support in your hand. Chat with your customers, solve tickets and be more productive on-the-go!
Main features:
- Get push notifications of new tickets or chats
- Chat with your customers directly from the app
- Resolve, Transfer and respond to tickets
- Use your preset filters to organize your tickets
- See tags, notes and departments for every ticket
IMPORTANT NOTICE:
Even though it's possible to install this app on Android version 4.X, we're sorry but the application is no longer supported on this OS version.
LiveAgent server side supported version:
5.17.23.1 or higher
App permissions
LiveAgent 2.5.6 APK requires following permissions:
Allows applications to open network sockets.
Allows applications to access information about networks.
Allows applications to access information about Wi-Fi networks.
Allows an application to write to external storage.
Allows applications to connect to paired bluetooth devices.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows an application to modify global audio settings.
Allows access to the vibrator.
Allows an application to read from external storage.
Ratings and Reviews
Rating: 2.8/5 based on 2+ reviews
(*) is required
5 ★ Great can't trade for any other course of study.
1 ★ Multiple problems just to login. Starting the app doesn't always make agent available. Features are very limited. UI is badly designed, I had to contact support to work out how to use it. For context, I'm a software developer. Support was good but still a poor experience.
5 ★ Very good app
1 ★ This app is literally unusable. No canned messages, it rings 30 mins after the chat comes through and it does this regardless if the app is running or even logged into. I have force stopped and it still does it. And it has notifications you can't clear even after the issue is resolved. This is an absolute joke from a company that has one purpose. You need to hire some real devs because the ones you have now are clearly not capable.
5 ★ Pretty good. I like it.
Previous versions
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