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ServiceDesk Plus MSP APK

Latest Version 5.9.3 for Windows
Updated 2025-02-02

App information

Version 5.9.3 (#47)

Updated 2025-02-02

APK Size 35.5 MB

Requires Android Android 6.0+ (Marshmallow)

Offered by ManageEngine

Category Free Business App

App id com.manageengine.sdp.msp

Developer's notes Handle multiple accounts in a single help desk.

Screenshot

Click on the image to see full size

Latest updates

What's new in ServiceDesk Plus MSP 5.9.3

Version 5.9.3:
1. This version is compatible with server build 14900.
2. Resource images and details are supported in the Add/Edit Request & Request Properties pages from server build 14900.
3. Refer Additional Fields RAF are supported in the Add/Edit Request from server build 14900.

Editor's review

Download the latest ServiceDesk Plus MSP application, version 5.9.3, compatible with Windows 10/11 (using emulators such as Bluestacks), Android devices. This free Business app is developed by ManageEngine and is easy to download and install.

Previous versions, including 5.9.3, 5.9.2, are also available. If you need help or have any problems, please let us know.

Description

ManageEngine ServiceDesk Plus MSP integrates your help desk requests and assets to help you manage your clients' IT infrastructure effectively. It has been designed to handle multiple clients in a single Help Desk, so the Managed Service Providers (MSPs) don’t have to juggle with multiple software. This app lets your technicians create, access and resolve requests from any place, anytime. It reduces the response and resolution time of a technician dramatically, increasing the efficiency of your help desk team. It also gives you better user experience.

App features:

* Filter requests based on criteria such as unassigned, pending, open etc.

* View, create, edit and delete requests.

* Perform actions (pick up, assign, close, reply) for requests.

* Work log, notes and resolutions can be added/modified for each request.

App permissions

ServiceDesk Plus MSP 5.9.3 APK requires following permissions:

Allows applications to access information about networks.

Required to be able to access the camera device.

Allows access to the vibrator.

Allows an application to write the user's calendar data.

Allows an application to read the user's calendar data.

Allows an app to access precise location.

Allows an app to access approximate location.

Allows applications to open network sockets.

Allows access to the list of accounts in the Accounts Service.

Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.

Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.

Ratings and Reviews

Rating: 2.6/5 based on 2+ reviews

(*) is required

1 ★ App won't start up at all

1 ★ Crashes everytime it asks for location

3 ★ Historically has been a valuable app. They are taking too long to fix the crashing issue. It has made using their product more inconvenient. I've noticed a decline in product support as well.

1 ★ First Time response time/date is not reflecting on the SDP Server if worklog is added via the android app. Which makes the app to not serve the purpose of using the app in the first place. Kindly fix this issue.

1 ★ Tiene muchos errores y no se corrigen a tiempo.

Previous versions

ServiceDesk Plus MSP 5.9.3 APK for Windows (#47, 35.5 MB)

ServiceDesk Plus MSP 5.9.2 APK for Windows (#46, 35.4 MB)