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Frequently Asked Questions
 

Orders which comes with a shipping company?

Pink Bag is working with UPS Shipping cargo submissions. Shipping of your order will be delivered to the address you specify via UPS Shipping.

How can I return my order?

In order to process a refund along with your product within 14 days of the bill 'Pink Handbag Yali mah. Put credence. No. 2/14 eagle / Istanbul can send address for free.

A refund of the product price is made in how long?

All transactions related to the product you are returning the product to our warehouse will start from the moment he reached in and 1 week sonuçlandırılır.ia reflection of your time to extract the amount varies from bank to bank.

Are you doing deliveries abroad?

Only the delivery is made to the address specified in the territory of Turkey.

My order was damaged \ arrived broken. What should I do?

All the products we offer sales, suppliers and retrieving from the company passes through to be delivered packaged, damage to cargo. Therefore, our product damaged transmission can be prevented. However glassware, as the nature of sensitive products such as electric heater, damage may occur due to problems during transportation.

In such a case the process operates in the following manner;

When your order is delivered to your address by cargo officer, inspect for damage before getting the absolute outer package and deliver the product as soon as you notice any damage to the "Status Investigation Report" prepared in.


In case of damage you noticed after the delivery order, to establish immediate contact with the respective shipping branches and "Due Diligence Minutes" You need to ask them to prepare. If the cargo branch you do not help in this regard, please inform us as soon as possible.

Damage Detection When you send the damaged items Pink Bag with your products Tutanağı'yl exchange or refund process is completed quickly and you will be given information about it.

You can use the credit cards of all banks in advance if you do shopping from our site. In addition, cash transfers and pay at the door / the options you can pay with credit card. UPS Shipping on orders will be delivered within 5 business days.

My account through our site - you can follow your order shipping from my menu.