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ServiceMax Zinc APK

Latest Version 11.1.0 for Windows
Updated 2025-02-01

App information

Version 11.1.0 (#1713)

Updated 2025-02-01

APK Size 186.2 MB

Requires Android Android 7.0+ (Nougat)

Offered by Zinc, Inc.

Category Free Business App

App id com.cotap.android

Developer's notes Zinc connects technicians with the people and information they need

Screenshot

Click on the image to see full size

Latest updates

What's new in ServiceMax Zinc 11.1.0

We regularly update ServiceMax Zinc to improve app performance and user experience.

Editor's review

Download the latest ServiceMax Zinc application, version 11.1.0, compatible with Windows 10/11 (using emulators such as Bluestacks), Android devices. This free Business app is developed by Zinc, Inc. and is easy to download and install.

Previous versions, including 11.1.0, are also available. If you need help or have any problems, please let us know.

Description

Zinc Real-Time Communication connects technicians in real time with the people and information needed to confidently get the job done quickly and correctly, allowing the organization to reduce mean time to repair, boost customer satisfaction and improve employee engagement. Instead of turning to non-compliant consumer apps, service teams can now turn to a powerful, yet easy to use, team communication platform purpose-built for their needs — ServiceMax Zinc.

Hotline Communication:
• Connects technicians to the right expert instantly with Hotline bots
• Bypass long call canter queues and email exchanges to get information quickly and efficiently
• Track every request
• Measure resolution times, quality of internal service, and adapt Hotline st*****g to changing demands

Broadcast Communication:
• Broadcast information in real time to your teams’ mobile devices
• Alerts fill the screen, requiring team members to interact with the message to continue in the app
• Target a specific group of employees based on critera such as group membership, department, location, work skills, or role

Team Communication:
• Communicate 1:1 and in groups
• Text, voice, video, content sharing and location sharing
• Conversations linked to ServiceMax records (such as Assets, Work Orders, Cases, Returns) for easy reference and access

Security:
• Military-Grade Encryption
• Customer Data Security
• Data Center Security
• Application Security
• Business Continuity and Reliability

Privacy:
• Data Ownership
• Custom Data Storage and Deletion
• Multi-Factor Authentication
• SSO and SAML 2.0

App permissions

ServiceMax Zinc 11.1.0 APK requires following permissions:

Allows applications to open network sockets.

Allows applications to access information about networks.

Allows an application to write to external storage.

Allows an app to access approximate location.

Allows an app to access precise location.

Required to be able to access the camera device.

Allows an application to record audio.

Allows an application to modify global audio settings.

Allows an application to initiate a phone call without going through the Dialer user interface for the user to confirm the call.

Allows applications to access information about Wi-Fi networks.

Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.

Allows read access to the device's phone number(s].

Allows a calling application which manages it own calls through the self-managed ConnectionService APIs.

Allows an app to use fingerprint hardware.

Allows applications to discover and pair bluetooth devices.

Allows applications to connect to paired bluetooth devices.

Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.

Ratings and Reviews

Rating: 3.8/5 based on 4+ reviews

(*) is required

3 ★ good ================good

1 ★ Not working

5 ★ 👍

1 ★ Great idea but because we don't function using a singular group domain it wouldn't allow us to link our partners. Rendering app useless

5 ★ App is great for keeping teams together. Really love the new update that allows Android phones to zoom into messages. Thank you!

5 ★ Love this app. Is the backbone communication of my company

3 ★ Please fix the app. When I open the app, it keeps break down.

1 ★ This app is full of bugs and doesn't work properly. I tried to re install and when i am trying to put secuity it starts again n sends me another code so now i cant even sign in

1 ★ Does not even work in the first place. Cannot sign up at all.

4 ★ Will go back to 5 stars when it works again. Has not worked since the last update on my android. I've sent multiple bug reports and I'm hoping for a quick fix.

5 ★ Best for people out in the world.

5 ★ Orthopaedic Surgeon: this app is secure and fast. We all love using this HIPPA compliant software in our practice!

1 ★ The app is fine except it makes my phone vibrate with the notification icon. My phone is set to NEVER vibrate. Yet this app notifies me of a message by vibrating, blinking, and the icon. At all hours! I want to decide when and how I'm notified. The support solution was to turn off notifications. Sort of defeats the purpose of the app.

5 ★ What a great and efficient way to communicate with a group.

5 ★ Love it for comunicating with my coworkers.

Previous versions

ServiceMax Zinc 11.1.0 APK for Windows (#1713, 186.2 MB)