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Call Utils (PRO version for Salesforce) APK

Latest Version 0.36 for Windows
Updated 2017-08-04

App information

Version 0.36 (#36)

Updated 2017-08-04

APK Size 5.1 MB

Requires Android Android 4.4+ (KitKat)

Offered by Radek Baxa

Category Free Tools App

App id com.callutils4sf

Developer's notes Call Utils helps saving call logs, audio and transcribed speech - to Salesforce.

Screenshot

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Latest updates

What's new in Call Utils (PRO version for Salesforce) 0.36

Minority bugfix (stop recording during call)

Editor's review

Download the latest Call Utils (PRO version for Salesforce) application, version 0.36, compatible with Windows 10/11 (using emulators such as Bluestacks), Android devices. This free Tools app is developed by Radek Baxa and is easy to download and install.

Previous versions, including 0.36, are also available. If you need help or have any problems, please let us know.

Description

Call Utils helps with logging calls to Salesforce.

Apart from simple call tracking this application allows automatic audio recording and saving records as MP3 attachments.

One of the main advanced feature is transcribing speech to text. It opens BigData processing, text searching and other possibilities in your Salesforce.
(Salesforce Administrator must set Google cloud speech API key for this feature).

TIP: If you don't like deciding after all calls, set action after a call to Automatic synchronize.

To use this application you'll require:
- Salesforce CRM account with enabled API access. (For testing you can use free Developer edition.)
- Subscription fee charged after the trial period.
- Enough space in internal (safer) android storage for audio recording. The space is released after each synchronize to Salesforce.
- Login to Salesforce with currently the best security standard OAuth2. Call Utils will not store your password. There is no other Security Token required.

For other information visit web https://www.callutils4sf.com
You can read there about:
- Security first approach
- Privacy
- Settings
- Advanced settings for Salesforce Administrators
- Development roadmap (see https://www.callutils4sf.com/roadmap.html)
...and other next

Legal:
Call recording laws vary from state to state. These laws pertain to obtaining either single party (only you, the caller need to provide consent) or multi-party consent. Compliance with the law is up to you! Notify other party or turn off recording, if required.

Salesforce™ is a trademark of Salesforce.com, inc. This application is not offered, sponsored or endorsed by Salesforce.

App permissions

Call Utils (PRO version for Salesforce) 0.36 APK requires following permissions:

Allows an application to see the number being dialed during an outgoing call with the option to redirect the call to a different number or abort the call altogether.

Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.

Allows an application to read the user's call log.

Allows an application to record audio.

Allows an application to capture audio output.

Allows an application to modify global audio settings.

Allows applications to access information about networks.

Allows applications to access information about Wi-Fi networks.

Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.

Allows access to the list of accounts in the Accounts Service.

Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.

This constant was deprecated in API level 21. No longer enforced.

Allows an app to use fingerprint hardware.

Allows applications to open network sockets.

Ratings and Reviews

Rating: 5.0/5 based on Less than 100 reviews

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Previous versions

Call Utils (PRO version for Salesforce) 0.36 APK for Windows (#36, 5.1 MB)