CA Cloud Service Management APK
App information
Version 4.3.0 (#18)
Updated 2016-03-10
APK Size 27.2 MB
Requires Android Android 4.2+ (Jelly Bean)
Offered by CA Inc.
Category Free Business App
App id com.ca.spm.nsd
Developer's notes CA Cloud Service Management app for business end users, support multi-languages.
Screenshot
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Table of contents
Editor's review
Download the latest CA Cloud Service Management application, version 4.3.0, compatible with Windows 10/11 (using emulators such as Bluestacks), Android devices. This free Business app is developed by CA Inc. and is easy to download and install.
Previous versions, including 4.3.0, are also available. If you need help or have any problems, please let us know.
Description
An end user can login using their organization domain credentials (if SSO is configured) or their Cloud Service Management username and password and take advantage of the following features:
• Create tickets using the service catalog and attach pictures and location information
• Manage their existing tickets and add comments and attachments
• View announcements and outages
• Review and approve assigned tasks
• Search on tickets, announcements, outstanding tasks and knowledge articles
• View owned assets and raise ticket for the given owned asset
• Call their organizational specific helpdesk directly from the App
• Manage their user profile
All users who access the mobile app will be in the self-service role and do not require a Cloud Service Management user license. The app requires a connection to an instance of CA Cloud Service Management.
For more details visit our wiki: https://wiki.ca.com/display/CloudSMBamboo/CA+Cloud+Service+Management+for+Mobile
App permissions
CA Cloud Service Management 4.3.0 APK requires following permissions:
Allows applications to open network sockets.
Allows an app to access approximate location.
Allows an app to access precise location.
Allows an application to write to external storage.
Required to be able to access the camera device.
Allows applications to access information about networks.
Allows applications to access information about Wi-Fi networks.
Allows an app to access approximate location.
Allows an application to read from external storage.
Ratings and Reviews
Rating: 4.5/5 based on Less than 100 reviews
(*) is required
5 ★ Great
5 ★ We use a bunch of their solutions and they all work great. this is the best mobile app for a service desk.
5 ★ Great and easy to use application..
5 ★ a good handy tool to track and manage your service desk tickets. must try
5 ★ With rich and enhanced features. !!! Arun Jumwal
5 ★ This app does what it is supposed to do, to perfection.
5 ★ I love the interface and the features.
5 ★ Excellent App!!!
5 ★ Nice and light app
Previous versions
CA Cloud Service Management 4.3.0 APK for Windows (#18, 27.2 MB)
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