My Sky | TV, Broadband, Mobile APK
App information
Version 9.46.1 (#19408)
Updated 2024-12-17
APK Size 37.6 MB
Requires Android Android 8.0+ (Oreo)
Offered by Sky UK Limited
Category Free Tools App
App id com.bskyb.skyservice
Developer's notes Manage your Sky TV, broadband or mobile account and fix issues easier than ever
Screenshot
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Table of contents
Latest updates
What's new in My Sky | TV, Broadband, Mobile 9.46.1
Editor's review
Download the latest My Sky | TV, Broadband, Mobile application, version 9.46.1, compatible with Windows 10/11 (using emulators such as Bluestacks), Android devices. This free Tools app is developed by Sky UK Limited and is easy to download and install.
Previous versions, including 9.46.1, 9.45.0, 9.44.0, 9.33.0, 9.29.0, 9.26.1, are also available. If you need help or have any problems, please let us know.
Description
Brilliantly simple and personalised to you, My Sky makes managing your account, paying your bill and getting help easier than ever before. Get instant access to the information you need, on your mobile, anytime.
Key features:
• Join Sky VIP – the loyalty programme that gets more rewarding the longer you’re with us. It’s our way of saying thank you. Join now to discover your rewards.
• View and manage your Sky services, and see the offers and upgrades available to you.
• Check and pay your bills, view your future costs, and change your payment details.
• Track your Sky Q and Sky Multiscreen orders, and reschedule TV engineer visits if you need to.
• Find out what you'll need to know before you can book your Home Move and contact us through the app.
• Keep an eye on your broadband speed and usage.
• Track your Sky Mobile order from dispatch to delivery, and view your credit agreement.
• Manage your Sky Go devices, reset your TV PIN, activate Remote Record and pair your viewing card.
• Fix broadband problems quickly using our broadband diagnostic tool and solve common issues fast with our step-by-step guides and contact a Sky expert right there in the app.
The new My Sky App is here and gets a fresh look and feel to make your experience smoother and easier and better reward your loyalty. Now, you can manage all your accounts – broadband, TV, home phone and mobile – all in one app.
If you have Sky mobile:
Activate your SIM now, directly from your phone.
Check your mobile allowances and track your minutes, texts and data usage.
Control services like roaming, spending caps.
Choose how much extra you’d like to spend outside your plan with a spending cap.
Manage your family’s allowance and usage with Family Plan.
See your monthly plan cost, allowances, contract term and upgrade date.
Check your balance and top up easily on Pay As You Go.
Buy a Data Add-on in a few taps.
If you have Sky broadband, Sky TV or any Sky TV and Broadband bundle:
Check your broadband, TV and home phone package details.
See your latest bill amount, plus view previous bills and upcoming charges.
Manage your Direct Debit details and make a payment for your tv and broadband packages.
Check your service status and enable SMS notifications for issue updates.
Track and amend your order or appointment date easily.
Receive all our offers and news through Sky VIP, your loyalty program.
Broadband, TV, home phone, mobile customers, loyalty program members can also view our helpful FAQs or tap to see relevant topics and conversations in the customer community. You can message us on the app and get notified when an agent responds to your question.
The My Sky app. Your Sky world your loyalty program in the palm of your hand."
App permissions
My Sky | TV, Broadband, Mobile 9.46.1 APK requires following permissions:
Allows an app to access approximate location.
Allows an app to access precise location.
Allows applications to access information about networks.
Allows applications to access information about Wi-Fi networks.
Required to be able to access the camera device.
Allows applications to open network sockets.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Allows an application to write to external storage.
Allows an application to read from external storage.
Allows applications to change network connectivity state.
Allows an app to create windows using the type TYPE_APPLICATION_OVERLAY, shown on top of all other apps.
Allows access to the vibrator.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Ratings and Reviews
Rating: 3.9/5 based on 26K+ reviews
(*) is required
1 ★ Internet in my area has been down for 6 days. Received no acknowledgement that the area has been effected. Not given a time when it may be back up. The app's service checker instead informs you there is no area problem. Book an engineer. Good job I didnt book a weekend, otherwise I would have paid for the engineer to not show up, and to tell me its a known issue. Now the engineers arrival is sitting on my homescreen. Thank you sky.
1 ★ This app is disgraceful every time I go to log in every bloody time I log in it says every time there's a technical error start again and when I try to click on something and I go to try and click back it doesn't do anything it's useless absolutely useless unfortunately I can't give no stars so be lucky your getting the 1 star you really need to sort this out ASAP please
1 ★ App. not as described. Unable to check my data allowance to see how much I have remaining. Unable to access settings for changing internet browsing access rights (default is set for minors).
3 ★ Disappointed with Sky regarding my mobile contract. I am a VIP customer with Sky in relation to my TV and Broadband as I have been with them from the very first year they starting selling SKY TV. I have always been with Vodafone for over 20 years. Sky offered me a good contract still costing me over £150.00 per month, however this is with 3 lines and 2 x IPhone 15Pro and 1 x Samsung Flip 5 also with the new galaxy watch and the new Apple watch. I have unlimited data, calls, and messages,
1 ★ If the recent update is supposed to be an improvement, it really isn't. I've tried several.times to transfer data to my SkyGo Notebook but it won't. This means I can't access the Internet on my laptop. Totally inconvenient! What has happened and when will this be fixed?
1 ★ What a waste of time. Keeps coming up as a tech fault. What happened to sky+? Great app. Still works on my old phone but can't get it on my new phone. Sky+ works very well, bring it back. This app My Sky is useless. Sort it out guys
1 ★ Well I can't access my app as it tells me that it's a technical error and try using the link but that doesn't work either. When I ring it takes about 30 mins to get through then I get cut off so I'm pretty much frustrated with sky at the moment.
1 ★ I have just joined Sky. This is a terrible app, I sign in, and a 'technical issue ' comes up. It then asks me to please sign in. I'm going around in circles . How am I supposed to see my account? And where do I find the sky rewards and redeem them? I was previously with Virgin Media. their app is brilliant!
1 ★ Android support seems to have stopped. Can open the app fine but viewing rewards and even paying the bill sections are all blank screens now. Have to use a friend's iPhone to access rewards and pay the bill, how embarrassing. Samsung S10
1 ★ Sky TV is good but broadband is worst service ever in my life. I'm asking help since 28th November still they didn't even get back to me and they are only having chat in what's app barely talking and when day changes process from the scratch I wasted nearly 4 days in my life . PLEASE DONT GO FOR SKY BROADBAND you will struggle with the network and especially customer service
2 ★ I can't get to use order tracking. It keeps saying log out.. No idea when my sky box for broadband is coming! I'm supposed to go live on the 3rd ..Cant speak to anyone ..filled tons of questions out to chat with the bot, which is useless .I've not even used it yet and totally want to cancel the..worse app ever..
1 ★ Ok until it updated now wont let use app. Put in my email address and password and it keeps saying not authorised to uss app. Tried several times even reinstalled it still no good. Only about 9 more months with them. 👍
1 ★ Terrible app, can't even log in half the time. Asks for postcode then does nothing! Can't view bills (this page is restricted), no details of contract, upcoming payments etc..only thing that you can see and access properly is more services, I wonder why that is.
2 ★ Why is there no direct contact or email address?if I ring I just get bamboozled.you sold me superslow broadband + called it "superfast",told me i had £10 off but it's 75mbs for £30,with nothing faster available in my area.other providers charge £30 for 300mbs and under £20 for 75mbs. Also I was told that if my broadband keeps failing I can get out of my contract but you say I have 2 ring you and tell you.the time I did this wasnt registered,and obviously I used the apps outage checker instead.
1 ★ Just joined Sky, got my kit set up and connected fine. Wanted to change the Network name and password from the ones supplied and was directed to the MySky app. The options that the guides they have on the website directed me to options that are not even there. What a shambles, it's not good when something is easier to do with Virgin Media than Sky. 18/09/2023 - This app still hasn't been updated, it is unusable in the way that Sky's own website tells you to use it. Regretting joining Sky now.
Previous versions
My Sky | TV, Broadband, Mobile 9.46.1 APK for Windows (#19408, 37.6 MB)
My Sky | TV, Broadband, Mobile 9.45.0 APK for Windows (#19406, 37.1 MB)
My Sky | TV, Broadband, Mobile 9.44.0 APK for Windows (#19405, 35.9 MB)
My Sky | TV, Broadband, Mobile 9.33.0 APK for Windows (#14989, 38.1 MB)
My Sky | TV, Broadband, Mobile 9.29.0 APK for Windows (#13449, 37.9 MB)
My Sky | TV, Broadband, Mobile 9.26.1 APK for Windows (#12305, 37 MB)
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