Bomgar for Samsung APK
App information
Version 2.2.8-(62456)-Samsung (#62456)
Updated 2016-08-23
APK Size 3.9 MB
Requires Android Android 4.0+ (Ice Cream Sandwich)
Offered by BeyondTrust Corporation
Category Free Business App
App id com.bomgar.thinclient.android.Samsung
Developer's notes Download the Bomgar support client at the direction of your support rep.
Screenshot
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Table of contents
Latest updates
What's new in Bomgar for Samsung 2.2.8-(62456)-Samsung
New Features and Enhancements:
-Added support to allow unattended access to Android devices via Android Jump Clients.
Issues Resolved:
-Resolved an issue with failing to detect network connectivity when only a LAN connection was available.
-Resolved an issue with the customer client app failing when the live camera feed button was clicked.
-Resolved issues with gallery view.
-Resolved an issue with system information not being sent correctly on newer Android devices.
Editor's review
Download the latest Bomgar for Samsung application, version 2.2.8-(62456)-Samsung, compatible with Windows 10/11 (using emulators such as Bluestacks), Android devices. This free Business app is developed by BeyondTrust Corporation and is easy to download and install.
Previous versions, including 2.2.8-(62456)-Samsung, are also available. If you need help or have any problems, please let us know.
Description
Feature Overview:
Screen Sharing – Share your device’s screen in real-time.
Remote Control – Allow your support representative to navigate your screen, access applications, type, and click as if they are holding the device in their own hands.
Bomgar InSight – Extend your representative’s vision by streaming live video.
Co-Browse – Browse websites and applications with your representative.
Chat – Chat back and forth with your representative.
Notes:
The Bomgar Samsung Customer Client 2.2.8 runs on all Samsung devices with an official Samsung Android operating system, 4.0.3 or above.
This app works with existing Bomgar installations, version 14.3.1 or above and support sites with trusted CA-signed certificates. For full language support, you must be running Bomgar 14.3.1 and above.
This support client should be downloaded only at the direction of a support representative using Bomgar whom you have solicited for technical support for your Android device.
For more information, please see www.bomgar.com/android.
App permissions
Bomgar for Samsung 2.2.8-(62456)-Samsung APK requires following permissions:
Allows applications to open network sockets.
Allows applications to access information about networks.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Allows an application to write to external storage.
Allows an application to take screen shots and more generally get access to the frame buffer data.
Allows an application to call killBackgroundProcesses(String].
Allows access to the list of accounts in the Accounts Service.
Allows an application to read the user's contacts data.
Required to be able to access the camera device.
Allows an application to read from external storage.
Ratings and Reviews
Rating: 3.9/5 based on 2+ reviews
(*) is required
4 ★ Works great.
3 ★ Thank
1 ★ Waste of time
5 ★ Nice
4 ★ Makes my life so much easier when running around to support end users
1 ★ it does not work...it shows ssl error... can anyone help
4 ★ I love the fact I can support phones to a point. It would be great if there was android app deployment available.
5 ★ Far better featured than the standard Android BOMGAR support app.
1 ★ Thanks but use 100% support
5 ★ It's grand!
5 ★ Use this app daily and it works perfect on my s4 active
5 ★ They finally did it! Just when I thought this product couldnt get any better it did. I just remotely viewed and controlled my samsung galaxy tab without a hitch! Excellent job guys!!
5 ★ This works just like the desktop clients. It's so helpful to see what the end user sees and control their screen.
4 ★ Works great, but even after bomgar update v15, we STILL can't pin Samsung devices? 4 stars until this necessary feature is added
5 ★ Best app for Samsung users. Remote access works great. Normal bomgar not so much
Previous versions
Bomgar for Samsung 2.2.8-(62456)-Samsung APK for Windows (#62456, 3.9 MB)
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