BeyondTrust Support APK
App information
Version 2.2.22-783be685 (#101706)
Updated 2024-12-25
APK Size 6.1 MB
Requires Android Android 10+ (Android 10)
Offered by BeyondTrust Corporation
Category Free Business App
App id com.bomgar.thinclient.android
Developer's notes Download the BeyondTrust support client at the direction of your support rep
Screenshot
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Table of contents
Latest updates
What's new in BeyondTrust Support 2.2.22-783be685
Editor's review
Download the latest BeyondTrust Support application, version 2.2.22-783be685, compatible with Windows 10/11 (using emulators such as Bluestacks), Android devices. This free Business app is developed by BeyondTrust Corporation and is easy to download and install.
Previous versions, including 2.2.22-783be685, 2.2.20-d4e49a62, are also available. If you need help or have any problems, please let us know.
Description
Feature Overview:
Screen Sharing – Share your device’s screen in real-time.
BeyondTrust InSight – Extend your representative’s vision by streaming live video.
Chat – Chat back and forth with your representative.
Note: The BeyondTrust Android Customer Client works with existing BeyondTrust installations with version 19.1 or greater and support sites with trusted CA-signed certificates.
If encountering problems attempting to uninstall, ensure the app is deactivated in the Device admin apps settings menu.
The File Transfer feature has been removed from this app due to Google Play Store app approval restrictions. If you require the File Transfer feature to support your users, please contact BeyondTrust Support for other options.
BeyondTrust Support users can optionally approve the use of an Accessibility Service to allow a Representative to further support and manage their device. When starting a Support Session, the app may request that the Support Accessibility Service be enabled in order to grant the connected Remote Support Representative key and gesture input capabilities while they view the display through Screen Sharing. No personal information is collected by this Accessibility Service.
App permissions
BeyondTrust Support 2.2.22-783be685 APK requires following permissions:
Allows applications to open network sockets.
Allows applications to access information about networks.
Allows an application to call killBackgroundProcesses(String].
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Allows read access to the device's phone number(s].
Allows an application to read the user's contacts data.
Allows access to the list of accounts in the Accounts Service.
Required to be able to access the camera device.
Allows an application to capture video output.
Allows an application to take screen shots and more generally get access to the frame buffer data.
Ratings and Reviews
Rating: 2.5/5 based on 3+ reviews
(*) is required
1 ★ The amount of steps needed to uninstall is a bit much.
5 ★ Excellent
1 ★ Impossible to delete app and cannot use certains apps because of it being installed E.G fanduel
4 ★ It was fine. You have to turn off the admin feature and then you can uninstall the app. I was having problems doing that as well then it gave me a large screen to uninstall the app. On the Android it showed up on my special access and personal and work. I went through their to uninstall it because it wouldn't work through the play store.
1 ★ The online help rep was very good but as many others note uninstalling simply does not happen! Unacceptable.
Previous versions
BeyondTrust Support 2.2.22-783be685 APK for Windows (#101706, 6.1 MB)
BeyondTrust Support 2.2.20-d4e49a62 APK for Windows (#101640, 16.8 MB)
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