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AT&T Device Help APK

Latest Version 3.251.2 for Windows
Updated 2024-11-03

App information

Version 3.251.2 (#210325102)

Updated 2024-11-03

APK Size 36.6 MB

Requires Android Android 7.1+ (Nougat)

Offered by AT&T Services, Inc.

Category Free Tools App

App id com.att.dh

Developer's notes AT&T Device Help is your one-stop troubleshooting center for Android devices.

Screenshot

Click on the image to see full size

Latest updates

What's new in AT&T Device Help 3.251.2

The new and improved Device Help app goes beyond conventional self help tools by providing a comprehensive range of features. Through intelligent and dynamic diagnostics, the app can identify device conditions and suggest personalized recommendations and useful troubleshooting and tips specific to your device.

Editor's review

Download the latest AT&T Device Help application, version 3.251.2, compatible with Windows 10/11 (using emulators such as Bluestacks), Android devices. This free Tools app is developed by AT&T Services, Inc. and is easy to download and install.

Previous versions, including 3.251.2, 3.218.2, 3.206.13, are also available. If you need help or have any problems, please let us know.

Description

Diagnose, Learn, and Optimize your smartphone with the Device Help app from AT&T-
• Instantly pinpoint issues with your mobile device for quick and efficient troubleshooting.
• Master your device with step-by-step guides and expert tips.
• Be alerted to needed updates that can improve device performance.

AT&T Device Help uses the Google Accessibility API as an optional component to the Guide Me function, and when enabled helps guide you through steps physically on your device to help resolve common issues.

App permissions

AT&T Device Help 3.251.2 APK requires following permissions:

Allows applications to open network sockets.

Allows an application to collect component usage statistics
Declaring the permission implies intention to use the API and the user of the device can grant permission through the Settings application.

Allows applications to access information about networks.

Allows applications to access information about Wi-Fi networks.

Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.

Allows an application to find out the space used by any package.

Allows applications to perform I/O operations over NFC.

Allows an app to use fingerprint hardware.

Required to be able to access the camera device.

Allows access to the vibrator.

Allows an application to modify global audio settings.

Allows an application to record audio.

Allows applications to disable the keyguard if it is not secure.

Allows an application to request deleting packages.

Allows read access to the device's phone number(s].

Allows an app to access approximate location.

Allows an app to access precise location.

Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.

Allows applications to change Wi-Fi connectivity state.

Allows access to the list of accounts in the Accounts Service.

Allows applications to change network connectivity state.

Allows an application to read or write the secure system settings.

Allows an app to create windows using the type TYPE_APPLICATION_OVERLAY, shown on top of all other apps.

Allows an application to read the user's contacts data.

Allows an application to read or write the system settings.

Ratings and Reviews

Rating: 3.9/5 based on 19K+ reviews

(*) is required

1 ★ AT&T are bunch of dirrty ripoffs they don't ever give you the gift cards promised their cellular is the worst of ever had couldn't even down 911 when I had a gun pulled on me there 5G is absolutely horrible and they admitted it's just been the worst service of my life event every time I call in its one lie after another literally they lie for a living

5 ★ I love it device help really does it's job as required...

5 ★ This app has been very helpful and it helps me to know how to get the most out of my phone.

1 ★ Not specific for my A51 5G phone and not updated for Android 11 update. Worthless!

1 ★ Still have same problems when viewing the youtube and it's just news.

1 ★ Uninstallable bloatware. I didn't ask for it I don't want it and I can't get rid of it. It's like an STI for your phone

4 ★ Words with friends is being interupted by ad for orthofeet.

1 ★ don't understand why it is even on my phone have cricket phone and service. every time I open application it tries to tell me that needs to change something. so I agree and it tries changing my service to at&t, but that only messes up my phone to where I have to factory reset.

1 ★ have a cricket wireless phone and service, and all this application wanted to do was keep recycling itself during the check the device health to no end. was completely a waste of time, battery and data. complete useless joke

1 ★ I been trying to get some device help for ages hypothetically speaking (started messing with the app since earlier) and ain't had no positive results yet, first off, when I try to access my account it tells me to put in my passcode, which since it's apart of google, should be saved already per auto fill, then it transvert me to a whole another page, when a person calls, I have to start all over again doing this, very frustrating. Yo, all I'm really trying to do is get my youtube app to work!

1 ★ It absolutely sucks. Device help does not help at all and doesn't give me any information that I need

4 ★ It keeps telling me there's a new update,but it doesn't take me there..just back to the ' there's a new update,' message. It tells me heavy battery usage, but it won't fix the problem. Now the app is frozen.

1 ★ First off: MEMORY USAGE OF THIS APP IS RUNNING 99% OF THE TIME! I this is the apps settings where you go to turn on and off permissions. Just click under mrmory. Click under them all... Make sure you hit other permissions & wonder why mostly all the apps you download wantcontol over your camera, microphone, location, ect... Anyway I would I would disable this one tilli needed to use it.

4 ★ Make new main wallpaper screen

1 ★ The latest update does not need all these permissions to function. Make sure to read the permissions in this age of no privacy. Remember Edward Snowden.

Previous versions

AT&T Device Help 3.251.2 APK for Windows (#210325102, 36.6 MB)

AT&T Device Help 3.218.2 APK for Windows (#210321802, 29.7 MB)

AT&T Device Help 3.206.13 APK for Windows (#210320613, 29.8 MB)