Tech Coach APK
App information
Version 9.2.26 (#305017058)
Updated 2024-11-19
APK Size 45.8 MB
Requires Android Android 7.1+ (Nougat)
Offered by Asurion Mobile Applications, LLC.
Category Free Tools App
App id com.asurion.solutohome.verizon
Developer's notes Get the most out of your tech with our Tech Coach experts!
Screenshot
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Table of contents
Latest updates
What's new in Tech Coach 9.2.26
Editor's review
Download the latest Tech Coach application, version 9.2.26, compatible with Windows 10/11 (using emulators such as Bluestacks), Android devices. This free Tools app is developed by Asurion Mobile Applications, LLC. and is easy to download and install.
Previous versions, including 9.2.26, 9.2.21, 9.2.11, are also available. If you need help or have any problems, please let us know.
Description
• Connect with Real Tech Coach Experts 24/7: Reach out to our team via call or chat within seconds. No more waiting in line for tech support!
• File Claims Hassle-Free: Quickly file claims with Asurion® right from the app.
• Monitor Device Health: Access device health diagnostics, battery checkups, setup assistance, and WiFi scans.
• Digital Security Guidance: Receive personalized, one-on-one digital security assistance, covering everything from safeguarding your credit card information to monitoring your online identity.
• Maximize Your Tech: Unlock the full potential of your devices with tips on trade-in value, location privacy, contact transfer, and more.
• Easily Access Coverage Info: Conveniently locate your plan information and learn about repair and replacement options.
Download the Tech Coach app today and enjoy expert tech assistance whenever you need it, all from the convenience of your device.
Please note: This app uses Device Administrator permission. In order to provide remote support and screen-sharing capabilities, some devices require device administration access. This access will only occur with your permission and will be disabled when the remote session ends. App usage analytics and device data are sent to our servers for analysis in order to provide the best service we can. Your device characteristics data and device ID might be also sent to third parties; in case of an app crash, personal information will not be shared. Full information is available for you in the Privacy Policy that you can review before downloading the app.
App permissions
Tech Coach 9.2.26 APK requires following permissions:
Allows applications to open network sockets.
Allows an application to read from external storage.
Allows applications to access information about networks.
Allows applications to connect to paired bluetooth devices.
Allows applications to discover and pair bluetooth devices.
Allows an app to access precise location.
Allows an app to access approximate location.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Allows applications to access information about Wi-Fi networks.
Allows applications to change Wi-Fi connectivity state.
Allows an application to initiate a phone call without going through the Dialer user interface for the user to confirm the call.
Allows an application to read or write the system settings.
Allows an application to write to external storage.
Allows applications to change network connectivity state.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows an app to use fingerprint hardware.
Allows applications to enter Wi-Fi Multicast mode.
Ratings and Reviews
Rating: 4.0/5 based on 39K+ reviews
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1 ★ I feel compelled to write this once more because I just wasted about an hour and a half on this app and what they fail to mention is that you have to file claim online anyway so the purpose is app is to assist you in filing your claim so if you have an IQ that's higher than that of a tortilla chip skip this app. You're going to have to file your claim at asurion's website anyway so why in the heck would you waste your time with this garbage and they call it tech coach but I was the one coaching
1 ★ Confusing, more complicated than original Tech Coach app, responses slower, complicated log on and sign in process. There was a time when Verizon directly provided great phone support. But that train left the station a long time ago.
1 ★ Sucks, when i called about the previous phone Yes, you finally replaced the LG phone but you replaced it with the same referbished LG same problems still exist and now i am recieving Vulgar Text messages. We have 2 phones on this account the phone 1 has been replaced 2 times and he recives Samsung 11 andy replacement was an LG that is no longer being made. We have the same coverage so what gives? Just giving the reason why used one word answer. Also a virus was added to this phone.
2 ★ The process of going through this tech coach is tedious. I know there's an issue with my phone, and I know you sometimes have to jump through hoops, but nevertheless I became angry... Not really happy with this.
1 ★ App not showing up even after installing so I can't get back to the process of verifying. Then when I finally get chatting with someone and go to check my typing screen as requested I cannot get back!
5 ★ My tech coach was Ms. Rae and she was so helpful and knowledgeable and even though she couldn't do what I was needing, adding more cloud storage because mine was full, she still took the time to offer me some deals that would really benefit us, but I didnt want to do that without talking to my husband 1st, but she was able to going me a plan for just me because my cloud was full and put me in touch w the department I needed to speak with to get my extra storage space. 2 thumbs up for help. GREAT
5 ★ Very easy to use service with amazing costumer service representatives. Filed my claim and had replacement sent in 2 days!!
5 ★ Been waiting 40 minutes still no chat. Verizon should provide this service for free. There's nothing awesome about a service for waiting. If you have nothing else to do the app and service is for you. High price for nothing.
1 ★ Terrible - waited an hour and twenty minutes for the chat and had to disconnect. It just said they were finding the right person(s) to respond to my issue. TERRIBLE
1 ★ I can't even get the goddamn thing to work. When I tried to log in it wants to text me a code that I'm supposed to enter. However, by looking at the text screen with the code on it, I lose the data entry screen and I can't get it back therefore I can't enter the code therefore I can't use this stupid app I'm going to cancel it nothing I have tried has allowed me to log in. Ironically, I can't access the app thars supposed to help me with this problem
4 ★ Sometimes have difficulty reaching someone who is able to help. Virtual assistant has very limited ability if your problem isn't in one of their canned questions. The tech reps in the chat work very hard to help you. Never know when I am going to reach a real person. When I do they are very helpful.
1 ★ Slow, no notification for when an "expert" actually responds in case you don't have all day to stare at a screen, and expect you to blindly submit all your account security info before they'll help...no thanks.
1 ★ This is still a problem, unable to invoke phone support thru App & App keeps asking for my email address. You changed something & now App is broken works like S- - - Can get talk to live tech coach thru app which you where able to do before
5 ★ This is a GREAT RESOURCE for phone issues and help with phone apps well worth the money. Often they can go on your phone and fix the problem. If your technology challenged this service is great!
1 ★ I should have this service free with Total Mobile Protection service I pay each month for but of course Asurion doesn't "see my coverage" so I'm only offered a 30-day trial. And then what, they will charge me double? Fun.
Previous versions
Tech Coach 9.2.26 APK for Windows (#305017058, 45.8 MB)
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