ALE IP Desktop Softphone APK

Latest Version 11.3.7 for Windows

Updated 2024-12-15

Download APK (50.7 MB)

Previous versions

App information

Version 11.3.7 (#153)

Updated 2024-12-15

APK Size 50.7 MB

Requires Android Android 8.0+ (Oreo)

Offered by Alcatel-Lucent Enterprise - ALUE

Category Free Communication App

App id com.alu.proserv.ipdsp

Developer's notes This is an emulation of the IP Touch 8068 Premium Desk Phone.

Screenshot

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Table of contents

Latest updates
Editor's review
Description
App permissions
Ratings and Reviews

Latest updates

What's new in ALE IP Desktop Softphone 11.3.7

- new popup for incoming call with big buttons
- Make call from an third party application on Android
- fix bugs

Editor's review

Download the latest ALE IP Desktop Softphone application, version 11.3.7, compatible with Windows 10/11 (using emulators such as Bluestacks), Android devices. This free Communication app is developed by Alcatel-Lucent Enterprise - ALUE and is easy to download and install.

Previous versions, including 11.3.7, 11.3.6, 11.3.3, 11.3.2, 11.2.2, are also available. If you need help or have any problems, please let us know.

Description

ALCATEL-LUCENT IP DESKTOP SOFTPHONE

Installed on an Android tablet and smartphones(*), this application offers business voice communications to on-site and remote workers through an emulation of the Alcatel-Lucent 8068 Premium DeskPhone.

CUSTOMER BENEFITS:
- Fully-integrated telephony solution
- Quick and user-friendly access to telephone features
- Smart DeskPhones user experience for fast adoption
- Optimization of employees’ productivity
- Easy integration of on-site and remote workers
- Carbon footprint reduction
- Communications, connectivity and hardware costs control

FEATURES:
- VoIP protocol of the Alcatel-Lucent OmniPCX Enterprise/Office provides voice communications on the tablet or smartphone
- Available on-site on WiFi
- Available off-site anywhere the user is able to connect to the company’s IP network via a VPN (works on WiFi, 3G/4G cellular)
- G.711 and G.729 codecs are supported
- Business or Contact Center mode
- Horizontal/vertical flip
- Similar layout and keys as the Alcatel-Lucent Smart DeskPhones
- Multilanguage interface:
o Softphone display panel: the same languages as the 8068 Premium DeskPhone
o Application settings menu: English, French, Spanish, Italian, German and Arabic languages are supported

OPERATIONAL DETAILS:
- IP Desktop Softphone license per user required on the Alcatel-Lucent OmniPCX Enterprise/Office. Please contact your Alcatel-Lucent Business Partner to get these licenses.
- Minimum requirement: Android OS 4.2
- The installation, administration and user manuals are available from your Alcatel-Lucent Business Partner on the Alcatel-Lucent Technical Documentation Library
- Support URL: https://businessportal.alcatel-lucent.com

(*) For the list of supported devices, please refer to the “Services Assets Cross Compatibility” document available from your Alcatel-Lucent Business Partner.

App permissions

ALE IP Desktop Softphone 11.3.7 APK requires following permissions:

Allows applications to open network sockets.

Allows an application to write to external storage.

Allows an application to read from external storage.

Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.

Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.

Allows applications to disable the keyguard if it is not secure.

Allows access to the vibrator.

Allows an application to record audio.

Allows an application to modify global audio settings.

Allows an app to create windows using the type TYPE_APPLICATION_OVERLAY, shown on top of all other apps.

Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.

Allows applications to access information about networks.

Allows applications to access information about Wi-Fi networks.

Allows applications to change Wi-Fi connectivity state.

Allows an application to read the user's contacts data.

Allows applications to connect to paired bluetooth devices.

Allows an application to broadcast sticky intents.

Permission an application must hold in order to use ACTION_REQUEST_IGNORE_BATTERY_OPTIMIZATIONS.

Allows an application to initiate a phone call without going through the Dialer user interface for the user to confirm the call.

Allows an application to write the user's contacts data.

Ratings and Reviews

Rating: 3.8/5 based on 1+ reviews

(*) is required

1 ★ its continously getting hang

5 ★ Excellent application

3 ★ Softphone call was release even when native call from mobile calling. How to prevent call drop?

5 ★ Good

3 ★ I was working with Xiaomi Redmi note 4,Android 7 and oxo. It's was working fine till I tested to delete Mac to change number of extension. I lost audio. No Mather what I do in my mobile, no audio in this app.

1 ★ This app not work in MI note 4.....,👎, Can anyone help me on this...

5 ★ Is not working in BB keyone, only is written conecting

4 ★ It's ok but more sensitive internet

2 ★ No voice transmitted on Android but okay on ios.

4 ★ It's ok not bad laa

4 ★ Good app but when on a call and a mobile call comes in if you answer the mobile call it drops the other call or the same thing happens if you dont answer it and it goes to voicemail on mobile call the other call drops.

5 ★ Awsome app

1 ★ Not working on VPN

1 ★ Incredibly clunky. Not designed for user.

5 ★ Like