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Kapture CX APK

Latest Version 6.32 for Windows
Updated 2024-04-16

App information

Version 6.32 (#160)

Updated 2024-04-16

APK Size 16 MB

Requires Android Android 4.4+ (KitKat)

Offered by Adjetter Media network pvt ltd

Category Free Productivity App

App id com.adjetter.mobilecrm

Developer's notes Empower support agents to resolve queries faster with Kapture CX

Screenshot

Click on the image to see full size

Editor's review

Download the latest Kapture CX application, version 6.32, compatible with Windows 10/11 (using emulators such as Bluestacks), Android devices. This free Productivity app is developed by Adjetter Media network pvt ltd and is easy to download and install.

Previous versions, including 6.32, 6.28, are also available. If you need help or have any problems, please let us know.

Description

Deliver world-class CX on-the-go with Kapture CX mobile app. Designed to help support agents with the right information at the right time, Kapture CX mobile app houses all the information your support agents need to offer delightful CX anywhere, anytime.

- Instantly delight customers with AI-driven omnichannel support.
- Get a comprehensive view of tickets.
- Auto assign tickets to agents based on the skill level, ticket type, priority type.
- Real-time ticket update.

App permissions

Kapture CX 6.32 APK requires following permissions:

Allows applications to access information about networks.

Allows applications to change network connectivity state.

Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.

Allows applications to open network sockets.

Allows an application to read from external storage.

Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.

Allows an application to initiate a phone call without going through the Dialer user interface for the user to confirm the call.

Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.

Allows applications to access information about Wi-Fi networks.

Allows access to the vibrator.

Allows an app to access approximate location.

Allows an app to access precise location.

Allows an app to create windows using the type TYPE_APPLICATION_OVERLAY, shown on top of all other apps.

Required to be able to access the camera device.

Ratings and Reviews

Rating: 3.0/5 based on 5+ reviews

(*) is required

5 ★ Great app for sales field team able to track real time activities and not missing any leads.

5 ★ I came across Kapture CRM about a year ago. After doing our research, we scheduled a demo. The team took us through how the software works and how it can be useful for our travel business. Since the demo was personalized, we got a better understanding of the system. In about two months, we went live. We got many configurations and had about 3 integrations done as well. Highly recommended Kapture for companies that are looking to organize their customer support process.

5 ★ Though most CRM’s today provide customer-centric features, those with a mobile-generated system are very rare. That's when we came across KApture CRM and their Mobile CRM app. With customer support a touchpoint away we now have a smooth workflow. Thanks to Mobile CRM, we can manage our customers and clients from anywhere in the world.

5 ★ This app has made sales and customer support an easy walk for us. All databases are available in a centralized platform and it's easy for us to now update our field service agents with relevant information about a customer and their previous history. Highly recommended for a smooth workflow.

5 ★ We have been using this mobile CRM application for over an year now. Each update brings with it new features and more hassle-friendly experience. What has benefitted us is the geo tagging feature. Definitely recommended for those who are looking for a smooth workflow.

5 ★ Mostly apps have an issue with data syncing and integrations. But Kapture's mobile app CRM new update has been nothing but very useful. It offers a very smooth flowing integration between various apps and platforms. We get access to customer data and information from anywhere in the world at any time seamlessly

5 ★ This app has simplified the process of connecting our field agents to service agents. It has been really helpful in closing more tickets with less time more efficiently than before. The app is hassle-friendly and easy-to-use.

5 ★ Using this app, I have been able to track the location and monitor the status of my team’s field visits. Service technicians can use Kapture app to check-in only when they’re at client location via geo tagging. This has helped in increased accountability and transparency in the team.

5 ★ Managing our remote sales team was a difficult task for us, especially during this pandemic. But thanks to Kapture’s mobile CRM application we can manage our team on-the-go. We are now able to close more tickets seamlessly with this mobile app. Highly recommended!

5 ★ Kapture’s service CRM has greatly simplified our customer support process. Our main issue was ticket assignment and management of bulk incoming tickets from so many sources. Kapture now automatically routes tickets and the unified dashboard has helped in the ticket management process. We are also using their KMS system to power the FAQs on our website and app.

5 ★ Been using this app for over a year now and it works very well. The recent app update has made the platform even easier to use. The location and geo tagging features are very accurate.

5 ★ The app has helped me greatly in updating remarks, setting notifications, reminders etc. It is easy to use and works offline as well.

5 ★ KaptureCRM is the solution to build relations with leads and customers. We got dedicated assistance throughout the process. Kapture's lead management solution optimized our entire sales process. It enabled our team to connect with leads on all platforms effectively with a clear view of the leads in the sales pipeline. Importantly, the CRM helped reduce our rеsроnsе tіmе аnd track metrics like SLAs and TAT. KaptureCRM is intelligent. I personally recommend Kapture for customer-focused businesses

5 ★ The major benefit of kapture's mobile crm app is,it has several features that work offline also.It is easy to store and collect remarks and set feedback reminders notifications now.

4 ★ Kapture CRM's mobile app is really helpful in connecting our service agents with filed agents to ensure smooth ticket resolution. Our field agents save time and close more tickets in a day with the help of this app on a daily basis.

Previous versions

Kapture CX 6.32 APK for Windows (#160, 16 MB)

Kapture CX 6.28 APK for Windows (#157, 16 MB)