Dialpad APK
App information
Version 25.0.0.6 (#25000006)
Updated 2025-01-31
APK Size 104.5 MB
Requires Android Android 9+ (Pie)
Offered by Dialpad, Inc
Category Free Communication App
App id co.switchapp
Developer's notes Dialpad is business communications built for today’s workforce
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Table of contents
Latest updates
What's new in Dialpad 25.0.0.6
Editor's review
Download the latest Dialpad application, version 25.0.0.6, compatible with Windows 10/11 (using emulators such as Bluestacks), Android devices. This free Communication app is developed by Dialpad, Inc and is easy to download and install.
Previous versions, including 25.0.0.6, 24.0.0.6, 23.0.0.7, 22.0.0.10, 21.0.0.7, 21.0.0.5, 14.0.0.9, are also available. If you need help or have any problems, please let us know.
Description
Features that Matter:
A Single Platform
Calls, contacts, and messages—all your business communications right in the palm of your hand.
Switch Between Devices
Take calls on the go and switch between your laptop or deskphone to your Android device in one tap.
Automatic Note-Taking
With Voice Intelligence™, calls are automatically transcribed and surfaced to you once you hang up, so you’re never second-guessing what was said.
Rich Contact Profiles
Contact profiles should include more than just a name and number. With Dialpad, access shared emails or upcoming events plus details from your CRM.
Coach From Anywhere
Monitor and coach calls from a single interface, even when you’re nowhere near a desk, with listen-in features.
App permissions
Dialpad 25.0.0.6 APK requires following permissions:
Allows applications to open network sockets.
Allows applications to access information about networks.
Allows applications to access information about Wi-Fi networks.
Allows access to the vibrator.
Allows an application to modify global audio settings.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Marker permission for applications that wish to access notification policy.
Allows an application to call killBackgroundProcesses(String].
Allows an application to read the user's contacts data.
Allows an application to write the user's contacts data.
Allows an application to record audio.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Allows an application to initiate a phone call without going through the Dialer user interface for the user to confirm the call.
Allows an app to access approximate location.
Allows an app to access precise location.
Permission an application must hold in order to use ACTION_REQUEST_IGNORE_BATTERY_OPTIMIZATIONS.
Allows the app to answer an incoming phone call.
Allows read access to the device's phone number(s].
Allows a calling application which manages it own calls through the self-managed ConnectionService APIs.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Allows applications to change network connectivity state.
Allows applications to change Wi-Fi connectivity state.
Allows applications to perform I/O operations over NFC.
Ratings and Reviews
Rating: 4.3/5 based on 2K+ reviews
(*) is required
2 ★ Service works decently well. App is HORRIBLE. My entire company is switching away from using Dialpad complete solely because of the app. Biggest issue: the app continues to vibrate/ring even after the call is answered or declined making conversation impossible. That's assuming that the call CAN be answered... this brings me to the next issue. 75% of the time the call can not be answered on the app. The mobile app will ring maybe twice, a pop up notification will come up, then it will disappear. It keeps vibrating & ringing but there is no option in the app to answer the call. Meanwhile, the call is still "ringing" on either the desktop app or the web app. I can answer the call on those but not on the mobile app. Even after answering the call on the desktop or web app, the mobile app will continue vibrating & ringing. To stop the vibrating/ringing, I have to reboot the phone or "force stop" the app. Unusable. Also, I notice a discrepancy between text messages on the desktop/web app and the mobile app. Some messages will appear on one but not the other. Can't trust it. 2 stars for the service that works decently. 0 stars for the app itself as it's completely useless.
4 ★ First the issue - No Bluetooth headset connectivity anymore. This is a VERY BIG issue. I'm not able to be mobile while using the MOBILE app due to noise and having to basically have every call on speaker. Now the great thing - EVERYTHING ELSE. Syncs with the desktop app real time for calls and texting (which uses my same Bluetooth headsets seamlessly). Ability to switch devices, add contacts & edit contacts. Very good communication piece.
1 ★ Replying to the reply I got from Dialpad. The issue exists both on the app and on the browser. Whether I'm at home connected to my wifi (800Mbps 30ms Ping) or on my computer that has a wired connection, there is always issues. Ringers are set to max seconds. Calls only ring 4 times. And when you pick up, they don't connect. If your app isn't good on the go with HD calling, then you shouldn't release it and advertise it as a feature. Subpar company with subpar service.
4 ★ Not bad. Works. Not a fan of Dialpad Everywhere on desktop, but less annoying on phone. New Text Message dialog is a pain because it doesn't show you history with that contact until after you send the message. Overall a decent and working system without too many problems, even if some areas of the application aren't intuitive when covering multiple departments as a small business.
2 ★ Sometimes significant lag time between picking up call and hearing audio. Sometimes calls do not resolve on receiving end (straight to VM). Sound artifacts when on the move during transitive from Wifi to mobile network. Using mobile network requires you to 'Dial 1' to pick up a call... its not always convenient to do and adds time to pick up call. Not sure this is a reliable service unless strictly using over WiFi.
5 ★ I have had Dialpad for about 4 months now and I must say, though I struggled with a learning curve and few small glitches, I love the service and app. I have multiple small businesses, with different phone numbers and used to have to carry multiple phones to distinguish each business. With Dialpad they are just different departments on the app on one phone. The combined saving is over $60 a month. Please do get the HD calling glitches ironed out, but beyond that, I look forward to be a customer for many years to come.
3 ★ I love the desktop application and the service. The mobile app is great except one major flaw. You have to delete the app from your phone for it to refreah missed calls that were returned using other devices even if you refresh the app. Im tired of reinstalling the app just to see what calls need to be returned. Other than that, I love the mobil app too, but it is a big flaw. We use Dialpad for our 3 person office. Each has the desktop application and mobile apps.
1 ★ I'm using this app for work. It is extremely temperamental on my Note9. Lately it either doesn't ring at all but give a missed call notification. The call won't transfer to one of the various lines on the system. The other issue is the call taking over 20seconds to connect on my end when I initiate a call. It's really unfortunate that it's so buggy. I'd suggest uninstalling when not in use. This app has the residual affect of screwing up the normal function of the volume on the phone.
5 ★ Excellent virtual phone system! We have been using dialpad for years. It's an excellent, reliable phone system that works for everyone. Our team is located all over the US and the ease of implementing this system was simple. We require a solid phone system for our daily marketing efforts. I highly recommend Dialpad. An update to my last review- I have been using this app for about 2 years. It's a great phone app. Easy to use and allows me to take and make business calls from anywhere.
2 ★ I chose a later port date thinking it would minimize any problems. My phone numbers did not port for a week after, so literally, my business lost all phone calls. Almost a month after signing up, I still did not have access to text, which is 90% off my work communication with established clients. Then I get my first monthly bill for 2 lines. It is $50.... then another $25 in taxes. Not all required. My cellphone bill has $35 in taxes for 7 lines a little over 10%. Diapad is 33%
2 ★ Not stable, inconsistent behavior and performance. No way to test audio the way you can with desktop or browser clients. Audio behavior unpredictable; sometimes it lets me talk through BT connected headset, later in same session will not. Sometimes it lets me use speakerphone, sometimes it will not. Unintuitive and clunky to navigate between agent queue and group chat. Does not consistently ring for next in queue, shows missed calls while event is actively waiting for call. All in all, a mess.
1 ★ Horrible experience. Calls don't go thru, call logs are impossible to decipher, call logs across devices show different logs, call transcripts are worthless, settings are all over the place, worst of all the user interface is terrible, difficult to use in any sensible way. Answer a phone call and the phone keeps ringing while you take the call. Default settings will end a call upon a new call coming in. Undeveloped prototype it seems. Lots and lots of problems.
1 ★ I'm not sure why it's not possible to check text messages. Going to a department from my phone when I can easily do it from my computer desktop app. Please add this feature ASAP. It is crucial for business. Update: 05/08/23 A year later. This app is riddled with bugs and issues. Too many for me to name on here. I'll be moving my business away from this company. Terrible terrible phone service. Wish I could give it half a star instead of 1 star. So frustrating.
5 ★ Love the app! It makes our work phones available on all devices. When I am traveling, my laptop will ring or my cell phones. I love how it uses data as well, when I am traveling out of the country, it allows me to use my phone through the app as I would in the states. Another benefit is because you are calling through the data when traveling (out of the country) you do not have to dial the country codes! The ease of use is awesome. Do not disturb is awesome. The transcribing feature is great, I use it to look up notes on a call if I miss something during conversation. Great work Dialpad. I love it!
1 ★ Horrible app. Audio is awful. You can only tell whos calling when youre looking at your phone and the call pops up, because for some reason the caller ID goes away and all you get is a number. The calls you make or receive automatically store in your PERSONAL cell phone call log. And you have no options of fixing it. Audio is choppy, and sometimes you can hear you're own voice echoing. Also when you call someone in the app it dials from your phone to some random number. Worst app ever.
Previous versions
Dialpad 25.0.0.6 APK for Windows (#25000006, 104.5 MB)
Dialpad 24.0.0.6 APK for Windows (#24000006, 84 MB)
Dialpad 23.0.0.7 APK for Windows (#23000007, 95.5 MB)
Dialpad 22.0.0.10 APK for Windows (#22000010, 57.5 MB)
Dialpad 21.0.0.7 APK for Windows (#21000007, 95.5 MB)
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